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Desktop support technicians are usually the first people who are called when something goes wrong with a desktop computer in their company or the company's network. The duties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers

Server support has become an important component when it comes to the management and maintenance of a business' IT infrastructure. A server is a computer that processes requests and delivers data to computers within your private network or over the internet.

Networking cables are networking hardware used to connect one network device to other network devices or to connect two or more computers to share printers, scanners etc. ... Electrical connections using twisted pair or coaxial cable are used within a building.​

Email hosting is a service in which a hosting provider rents out email servers to its users. While there are free versions available with many hosting companies, many businesses take advantage of the flexibility and power of professional email services​

Web design encompasses many different skills and disciplines in the production and maintenance of websites. The different areas of web design include web graphic design; interface design; authoring, including standardised code and proprietary software; user experience design; and search engine optimization​